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Privacy Policy

Data controller

This website is operated by Kristina Mizevich, trading as Codivio Studio — a sole-trader (ditta individuale) registered in Italy. Registered address: Via Andrea Fantoni 21, 24022 Alzano Lombardo (BG), Italy. P.IVA: 04847670165. The data controller for all personal data processed through this site is Kristina Mizevich / Codivio Studio. Contact: [email protected]. A Data Protection Officer (DPO) has not been appointed, as this business does not fall within the categories that require one under Art. 37 GDPR.

Data we collect

We collect only data you actively provide: (a) contact data — name, email address, telephone number and the content of your message, when you write to us by email, WhatsApp or through any contact link on this site; (b) booking data — name, email address and time-zone, collected by Calendly when you book a free consultation; (c) technical data — IP address, browser type and pages visited, processed automatically by our hosting infrastructure for security and performance purposes. We do not collect special categories of personal data (health, racial origin, political opinions, etc.).

Legal basis and purposes

We process your data on the following legal bases: (i) Art. 6(1)(f) GDPR — legitimate interest: to respond to enquiries and proposals you initiate (our legitimate interest is providing the requested information); (ii) Art. 6(1)(b) GDPR — contract performance: to manage signed project agreements and deliver agreed services; (iii) Art. 6(1)(c) GDPR — legal obligation: to retain invoices and fiscal documents as required by Italian law (D.P.R. 633/1972, Art. 2220 of the Civil Code). We do not process your data for marketing, advertising or profiling purposes without your separate, explicit and freely given consent.

Cookies

This site uses only technical cookies strictly necessary for its operation: (1) a consent-preference cookie (Silktide Consent Manager), valid for 12 months, which stores your cookie choices; (2) session cookies set by the hosting infrastructure, which expire when you close your browser. No profiling, behavioural tracking or advertising cookies are placed. If you interact with the booking widget (Calendly), Calendly may set its own cookies subject to its own privacy policy. You may change or withdraw your cookie consent at any time via the cookie settings link in the page footer.

Third-party processors

Your data may be processed by the following categories of external processors acting strictly on our behalf under written GDPR-compliant data processing agreements: (a) hosting and CDN provider — Cloudflare, Inc.; (b) email service provider; (c) online booking service — Calendly, LLC; (d) instant messaging — WhatsApp (Meta Platforms Ireland Ltd.). We do not sell, rent, trade or otherwise share your personal data with any third party for their own independent purposes.

International data transfers

Calendly LLC is headquartered in the United States. Transfers of personal data to Calendly are governed by Standard Contractual Clauses (SCCs) adopted pursuant to European Commission Decision 2021/914. Cloudflare processes data primarily in EU/EEA data centres; transfers outside the EEA are covered by SCCs and Cloudflare's EU Data Processing Addendum. We do not transfer personal data to countries that lack an EU adequacy decision without first ensuring that appropriate safeguards are in place as required by Chapter V GDPR.

Retention periods

Contact and enquiry data (name, email, messages): retained for 24 months from the date of last interaction, then deleted or anonymised. Booking data (Calendly): retained in accordance with Calendly's own retention policy. Contract and fiscal records (invoices, project agreements): retained for 10 years as required by Art. 2220 of the Italian Civil Code and Italian tax legislation. Cookie consent preferences: stored for 12 months.

Your rights

Under Arts. 15-22 GDPR you have the right to: (1) access your personal data (Art. 15); (2) obtain rectification of inaccurate data (Art. 16); (3) obtain erasure of your data where grounds apply — the 'right to be forgotten' (Art. 17); (4) restrict processing in specific circumstances (Art. 18); (5) receive your data in a portable, machine-readable format (Art. 20); (6) object to processing based on legitimate interest, including any profiling (Art. 21). Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal (Art. 7(3)). To exercise any of these rights write to [email protected]. We will respond within 30 days as required by Art. 12 GDPR, extendable by a further 60 days for complex requests.

Right to complain to the supervisory authority

You have the right to lodge a complaint with the competent data protection supervisory authority at any time, without prejudice to any other administrative or judicial remedy. In Italy, the supervisory authority is the Garante per la Protezione dei Dati Personali: website www.garanteprivacy.it — address Piazza Venezia 11, 00187 Rome, Italy — email [email protected]. If you are resident in another EU member state, you may also lodge a complaint with the supervisory authority of that state.

Automated decision-making

We do not carry out any processing consisting solely of automated decision-making, including profiling, that produces legal effects or similarly significantly affects you, as described in Art. 22 GDPR.

Changes to this policy

We may update this policy at any time to reflect changes in our practices or applicable law. The current version is always available at codivio.studio/privacy with the date of last update. Where changes are material, we will endeavour to notify you directly where we hold your contact details.